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"A must for every manager. This will give you the confidence to deal with issues and know that you are handling them correctly. Thank you to the team - fantastic!"

Manufacturing Manager, Pfizer following a two-day 'Grasping the Nettle' workshop

Most organisations have a small number of people who need extra time and help to perform effectively. Underperformance comes in many guises, and may happen for a number of reasons, but managers may often shy away from addressing the issues. This means that the behaviour goes unchallenged, often to the annoyance of the rest of the team.

Handling these cases has been brought into sharp focus with the recent increase in new employment legislation, raised levels of compensation and the spiralling number of cases taken to Employment Tribunals.

All managers need to be able to handle these issues competently and fairly.

Benefits

Any investment in this area brings rich dividends.

• Managers are confident to handle issues before they become serious.
• Getting the under performer back on track will bring immediate increases in results.
• Managers are clear about their role for performance matters and handle cases consistently.
• Avoiding the loss of productive time dealing with previously ignored problems which become institutionalised such as lateness and absence.
• Avoiding employment tribunal cases, with the subsequent loss of managerial time, and financial awards, and the risk of negative publicity.
• Your procedures will reflect current best practice and will be understood by managers.

Approach

At Leornian our job is to make the complex simple. We can help in several different ways:

• Reviewing your disciplinary procedures:
  • We keep ourselves abreast of the increasing changes in legislation, so we can review and update where needed.
• Teaching managers what they need to know about employment law:
  • We have recently updated our acclaimed Grasping the Nettle computer-based learning package. In workshops we use this in highly creative ways to teach managers what they need to do to handle conduct or capability issues fairly - and to recognise when they need to involve their HR professional.
• Helping managers to grasp the nettle:
  • Managers can only develop skills and confidence if they practise and get feedback, so that they can try something slightly different the next time.
  • We use professional role players to add realism, so that delegates hone skills and build confidence.

How we work with you

Every company is different and every employee is an individual. To reflect this, we tailor all training to the specific needs and culture of your organisation. We can work with you to build a programme for your staff or, if you have already identified your training needs, we can provide workshops that exactly meet those needs.

Logistics

Our Grasping the Nettle workshops typically take one to two days, working with groups from 8 - 12 individuals.