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Organisational Development
- Organisational Alignment Survey - Health check on where the business is which highlights areas of priority attention.
- Communication - Cascade of survey results and clarification of areas for business improvement.
- Pairing for Performance - Scheme to improve the performance of employees, management teams and directors based on needs identified in the survey.
- Open channels for improved communication
- Develop crucial interpersonal skills at all levels
- Accurate, timely information for making relevant decisions in real time
- Comprehensive survey of employees' attitude
- Eliminate a silo structure
- Tracking study to monitor change and progress over time
- Benchmark study to compare with best-in-class competitors
- Blue-print for eliminating areas of poor quality
- Create a culture of continuous personal learning at all levels
How can the OAS help you?
The Organisational Alignment Survey (OAS) is for Directors and for Senior Decision Makers who need a proven, systematic, on-going way to measure the progress of all departments in improving quality and customer service. The OAS:
- Provides a survey of employee perspectives and opinions.
- Enables a company to implement a customer-focused strategy.
- Serves as an evaluating tool to quickly and simply audit the organisation.
- Serves as a tracking study to monitor change and progress over time.
- Provides a benchmark to compare your organisation with average and best-in-class competitors.
- Serves as a diagnostic to understand issues impacting departments, locations or employee teams.
- Is a strategic planning tool to provide data and input for annual strategy sessions.
- Creates a blueprint for a comprehensive change initiative.
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How can 'Pairing for Performance' - Buddy / Mentoring scheme help you?
The Process
'Pairing for Performance' is a personal development system which aims at improving, at all management levels, the 'soft skills' of managing and leading people.
During a 12 month period, managers and directors are paired up with people who are junior to them ('buddies') in a system of upward feedback linked to the priority areas highlighted in the OAS. The scheme is principally designed to improve management level interpersonal skills.
The 'Pairing for Performance' scheme gives a unique opportunity for managers and directors to receive feedback on their performance in a number of real work situations. It also helps build a culture of trust as the feedback given must be honest, based on evidence, timely and individual.
The same OAS would be conducted after 12 months in order to re-assess the business climate and track the progress made on the important business issues.
Example:
- Board member to buddy up with a member of the management team
- Manager to buddy up with a junior employee
- Structured feedback process formulated from the outputs of the OAS
- Scheme duration: 12 months
- Follow-up OAS to assess performance improvement
Last updated: 03 July 2007
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